Run a Safer, Stronger Childcare Service without running every department yourself

You take care of children. SBAAS takes care of the organisation around them. Policies, payroll, compliance, governance, funding and growth, delivered by a team of specialists who turn up and do the work.

We have supported everything from start-up ideas to enterprises with thousands of staff. Right now, our sector focus is yours.

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The Job Has Outgrown The Day

The February 2026 child safety reforms made safety the paramount consideration in every decision, and backed it with a worker register, mandatory training and real penalties. Regulators now make thousands of monitoring visits every quarter. The Worker Retention Payment pays your team more, and asks more of your payroll. Fees are capped while wages, food, energy, insurance and rent are not, and national occupancy has drifted towards the viability line.

And somehow you are still the HR manager, the bookkeeper, the compliance officer and the marketer. One owner. Seven jobs. No head office.

That is the gap SBAAS fills. Around 78 per cent of Australian providers run a single service, and the rules assume they already have corporate capability. We work with providers across the country, community-run and private, from one service to a growing group. You get one team across every business function, with the depth to support many clients at once and the structure to make each one feel like the only one.

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What We Do For Early Learning Providers

Compliance and Risk Management

Regulators now make more monitoring visits than rating visits, and compliance actions across the sector have more than doubled in a year. The Commonwealth has begun cutting subsidy funding from services that fail to lift. We keep you ready for the knock, and we have successfully guided new centres through provider and service approvals, from fit-and-proper declarations to opening day. Our scope covers:

  • Compliance calendars, obligation registers and risk registers your team can actually maintain.
  • Self-assessment and Quality Improvement Plan development against the National Quality Standard.
  • Mock regulatory visits with a prioritised gap report before an authorised officer finds the gaps first.
  • Incident and notification systems built for the 24-hour serious incident reporting window.
  • Remediation planning and evidence packs if you are already on a notice or conditions.
  • New provider, service and CCS approval applications, end-to-end, including premises and policy adequacy evidence.

Policies and Procedures

We have written more than 500,000 words of Child Safe policy since the Australia-wide regulatory updates. Every word reflects two things: the exact regulations of your state, and the actual activities of your service. A device policy for a service that does bush kinder cannot read like one written for a CBD long day care centre, and ours never do. Our scope covers:

  • Complete policy suites across Regulations 168 and 169, the minimum set every service must hold.
  • Child safe environment policies rewritten for the paramount consideration duty and your state’s amendments.
  • Digital device and image policies aligned to the new Part 6A restrictions.
  • Version control, review schedules and staff acknowledgement records that survive an audit.
  • Policy-to-practice implementation, including floor walks that test what your team actually does.
  • Evidence mapping so your assessor finds proof, not promises, at assessment and rating.

Grants and Tenders

The $1 billion Building Early Education Fund, state kindergarten and capital programs, inclusion funding and fee-cap variation applications all reward the same thing: a submission with clean evidence and a credible budget. Ours are written by people who win government work, because they have done it for years. Our scope covers:

  • Opportunity scanning and eligibility testing across Commonwealth, state and local programs.
  • Building Early Education Fund and state capital grant applications, with project budgets that survive scrutiny.
  • Inclusion Support Program funding and the documentation behind it.
  • Alternative Fee Growth Cap variation requests, including the financial viability evidence required at provider and service level.
  • Tender responses for government and council contracts, from compliance matrix to submission.
  • Post-award reporting and acquittals, so the next application starts from a clean record.
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Governance for Boards and Committees

Child safety is now board business. Persons with management or control, including directors and committee members, carry personal obligations under the National Law, and even board members must complete mandatory child safety training where they help control the service. Many committee-run services are governed by volunteers doing their best without a framework. We give them one. Our scope covers:

  • Governance reviews, delegations and accountability mapping for boards, committees and Approved Providers.
  • Risk frameworks and board reporting packs that show safety, staffing, money and compliance on one page.
  • Obligation mapping for Persons with Management or Control, Nominated Supervisors and officeholders.
  • Constitutions, ACNC and charity compliance for not-for-profit and community services.
  • Notification obligations, including ownership and control changes that must be reported to the regulator.
  • Committee induction and governance training, so every volunteer knows what they signed up for.
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Industrial Relations and HR

Childcare pay is now layered: award classifications that changed in March 2026, the 15 per cent Worker Retention Payment uplift, annual wage review increases and gender undervaluation adjustments, all at once. Getting people decisions wrong now carries regulatory and legal risks. Our IR experts interpret the awards that cover your team and make every layer reconcile to the cent. Our scope covers:

  • Award interpretation and classification audits across the Children’s Services Award and Educational Services (Teachers) Award.
  • Workplace instruments and agreement variations that satisfy Worker Retention Payment grant conditions.
  • Contracts, position descriptions and safe recruitment frameworks, including reference and screening workflows.
  • Performance management, investigations, disputes and difficult conversations, handled properly.
  • Workforce planning, roster-to-ratio design and retention strategy in a market 21,000 educators short.
  • Worker Register data governance, so the 14-day update rule never catches you out.

Bookkeeping and Payroll

Subsidy income, session reports, gap fees, grant conditions and a fee cap you must not breach. Childcare bookkeeping is a distinct discipline, and we treat it as such. Pay runs are right the first time because, in this sector, a payroll error is never just a payroll error. Our scope covers:

  • Day-to-day bookkeeping, reconciliations and accounts payable and receivable.
  • CCS session report and subsidy reconciliation, with variances chased rather than carried.
  • Worker Retention Payment pass-through calculation, payment and evidence, at or above the Department’s minimums.
  • Fee growth tracking against the cap, before an increase costs you your grant eligibility.
  • Single Touch Payroll, superannuation, leave and entitlement management.
  • Acquittal-ready grant reporting and a monthly management report an owner can read in ten minutes.

Staff Training and Development

Mandatory child safety training now has hard deadlines, refresher cycles and records that must survive an audit. Generic slides do not build a child-safe culture; training built on your actual policies does. Our team has designed curriculum for TAFEs and delivered compliance training for government agencies. Our scope covers:

  • Geccko completion tracking against the 27 August 2026 deadline and the 14-day rule for new starters.
  • Training matrices and evidence registers, per person, per requirement, per date.
  • Induction programs built on your policies, your rooms and your routines.
  • Supervisor and leadership development for room leaders, Educational Leaders and directors.
  • Child protection refresher scheduling alongside state-specific requirements.
  • Custom course design and delivery, face-to-face or online, for teams of five or five hundred.
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Disaster Planning and Management

Floods, fires, storms, outbreaks and the days you hope never come. Services now have 24 hours to report serious incidents, and families expect answers faster than that. In Queensland, we treat severe weather as a certainty to plan for, not a maybe. Our scope covers:

  • Business continuity plans covering closure, relocation and reopening decisions.
  • Emergency management procedures, drills and staff cards for every scenario your risk assessment names.
  • Serious incident readiness: who notifies whom, in what order, inside 24 hours.
  • Family communication templates written before the crisis, not during it.
  • Insurance review coordination and claim-ready documentation.
  • Post-event recovery support, from staffing to cash flow to regulator liaison.
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Strategy and Planning

The market is splitting. Some catchments are oversupplied while a quarter of Australians live in childcare deserts, and the 3-Day Guarantee has changed demand again. Strategy now starts with your numbers, not a vision statement. We will tell you honestly when an idea does not stack up, and that honesty has saved clients from expensive leases more than once. Our scope covers:

  • Occupancy break-even and room mix modelling against the sector’s viability benchmarks.
  • Catchment analysis: supply, pipeline, demographics and what the 3-Day Guarantee means for your area.
  • Pricing strategy within the fee cap, including session structures and inclusions.
  • Service model reviews across long day care, kindergarten programs and outside school hours care.
  • Feasibility studies for new services, expansions and conversions, including the case against.
  • A one-page strategic plan with quarterly reviews, so the plan gets used instead of framed.

Marketing and Growth

In an oversupplied catchment, occupancy is won at the tour, and trust is won long before it. Families check quality ratings on Starting Blocks, read reviews and judge your website before they ever call. Our scope covers:

  • Websites built to convert enquiries into tours, with the answers families actually search for.
  • Local SEO and Google Business Profile management, so you appear when nearby families look.
  • Paid search and social campaigns with budgets sized to your vacancy, not to a template.
  • Enrolment funnel design: enquiry handling, tour scripts, follow-up sequences and waitlist care.
  • Review and reputation management, including responding well when it matters most.
  • Brand, collateral and promotional products that keep your name on the fridge.
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Mergers and Acquisitions

The sector is consolidating, and both sides of every deal need help. Sellers lose value through messy financials and owner-dependent operations. Buyers inherit other people’s problems when due diligence skips the compliance file. We support both, at a scale and price built for operators of one to five services, with the experience to handle much larger transactions when they come. Our scope covers:

  • Sell-side readiness: clean financials, documented systems and a service that runs without you.
  • Buy-side due diligence across compliance history, ratings, training records, workforce and lease terms.
  • Valuation support and negotiation preparation grounded in sector benchmarks.
  • Transaction coordination with your lawyers and accountants through to settlement.
  • Integration planning and the first hundred days, where most deals are won or lost.
  • Succession planning for owners thinking two years ahead, which is when exit value is built.

Why Providers Choose SBAAS

You get a full bench, not a lone adviser. SBAAS brings specialists across policy, governance, IR, finance, training, marketing, and transactions, working to a single plan for your service. That depth is how we support single-service owners and multi-site groups simultaneously, without either waiting in line.

You get experience across the whole spectrum. We have worked with start-ups finding their feet and with enterprises employing thousands of staff, across not-for-profit and commercial organisations for more than 20 years. Committee-run kindy or private group, we have sat where you sit.

And you get leadership that is plugged in. Our team is led by a Managing Director who advises the Small Business Association of Australia and government, and holds postgraduate qualifications in Business, Law and Education. You hear about regulatory change before it lands on your doorstep, from people who helped shape the response.

What You Can Expect

  • Audit-ready every day, not just the week before a visit.
  • A board or committee that can see safety, staffing and money on one page.
  • Pay runs and award classifications that are right the first time.
  • Clear visibility of what each room and place really contributes.
  • Funding submissions that stack up and get read.
  • A service that runs on systems, not on you.
  • Your evenings back.

Talk to us before the regulator, the auditor or the bank does.

Tell us what is keeping you up at night. We will tell you, in plain language, how we would fix it and what it costs. No lock-in retainers, no hundred-page reports, just actual support.

Frequently Asked Questions

Straight answers to the questions providers are searching for right now. General information only: always confirm current requirements with ACECQA, your regulatory authority or the Department of Education, or ask us.

What approvals do I need to open a childcare centre in Australia?

Three, in practice. You need provider approval under the National Law, which requires a fit-and-proper person test and is recognised nationally. You then need a service approval for each premises. To administer the Child Care Subsidy, you also need CCS approval under the Family Assistance Law, which since 2025 includes providing a Statement of Tax Record. Regulators must decide a complete provider application within 60 days. SBAAS has guided new centres through all three.

What policies and procedures must a childcare service have?

Regulations 168 and 169 set out the minimum policy suite that every service must hold, covering health, safety, staffing, governance, and more. Following the 2026 reforms, your policies must specifically address how you provide a child-safe environment, and inadequate policies are grounds for a regulator to refuse a service approval. The folder is not the test. Practice and evidence are.

When must mandatory child safety training be completed?

Anyone working or volunteering at a service before 14 August 2026 must complete the foundation modules by 27 August 2026. New starters must complete them within 14 days. Advanced modules for people in leadership roles became available from July 2026. Only training completed on the Government’s Geccko platform counts, and completion must be recorded against your Worker Register entries.

Who has to be on the National Early Childhood Worker Register?

Everyone employed, engaged or appointed at your service: educators, the cook, the cleaner, volunteers, students on placement and contractors. You must update the register within 14 days of someone starting, finishing or changing details. Entries are automatically checked against the prohibited persons register, which does not replace your own screening obligations before someone starts.

Do we have to pass the full Worker Retention Payment on to staff?

Yes. The grant requires you to pass the payment on to all eligible employees at no less than the Department’s minimum rates, through a compliant workplace instrument. That applies even if you already pay above the award rate. The minimums also move when wage reviews and gender undervaluation adjustments land, so your pay structure needs to be checked, not set and forgotten.

How much can we increase fees if we receive the Worker Retention Payment?

Fee growth is capped as a grant condition. The cap was 4.4 per cent in year one, 4.2 per cent in year two, and 5.8 per cent for the period from August 2026 to August 2027. Exceeding it puts your eligibility at risk unless you apply for an Alternative Fee Growth Cap, which requires evidence of financial viability concerns at both provider and service level. We prepare those evidence packs.

Can educators use personal phones at work?

Not while working directly with children. Since the 2026 reforms, personal devices are restricted, and only service-issued devices may capture, store or transmit images of children. You need a documented device policy, a register of issued devices and consistent enforcement across every room and shift. A phone in a pocket is now a compliance question, not a habit.

What happens if the regulator finds problems at our service?

Responses escalate: compliance directions, notices, conditions on your approval, suspension or cancellation, and the Commonwealth can now remove CCS funding from services that fail to lift standards. Most services placed on notice have improved and kept their funding, which is the real lesson. Early, evidence-based remediation works, and we build the remediation plan and the evidence.

What is the 3 Day Guarantee and what does it mean for my occupancy?

From 5 January 2026, the activity test was abolished. Eligible families are guaranteed 72 hours of subsidised care per fortnight, with 100 hours for First Nations children. That expands the number of families who can afford more days. It does not guarantee those days come to you. In competitive catchments, converting new eligibility into enrolments is a marketing and experience question.

How is a childcare centre valued when selling?

Typically as a multiple of adjusted earnings, shaped by occupancy, quality ratings, compliance and training records, lease terms and how dependent the service is on its owner. Buyers now put the compliance file near the top of due diligence. Documented systems and clean records lift the multiple, which is why exit preparation should start one to two years before the sale.

When should a provider bring in outside help?

Before a deadline, a notice or a transaction forces the issue. If the owner is doing corporate jobs at night, if a grant condition is unclear, or if the last fee increase was a guess, the cost of getting it wrong now comfortably exceeds the cost of help. The first conversation with us is free, and we will tell you honestly if you do not need us yet.

Why Choose Us?

At SBAAS, we focus on delivering clear, practical solutions that produce real results. Our experienced team works closely with you to understand your business challenges and goals. We provide advice that is easy to apply and helps your business grow efficiently.

Why Businesses Choose SBAAS
  • Expert Team: Our consultants bring years of experience across industries, ensuring you receive reliable, informed guidance.
  • Clear Communication: We explain strategies in straightforward terms, so you always understand the steps involved.
  • Practical Solutions: We provide actionable recommendations that are simple to implement and lead to measurable improvements.
  • Customised Support: Every plan we create is specific to your business, addressing your unique needs and goals.

Choose SBAAS for the support you can trust. We focus on what matters most—helping your business succeed.

What Our Clients Are Saying About Us

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ezy az ABC profile picture
ezy az ABC
42 days ago
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Eric went above and beyond during our initial consultation regarding start-up structure and the best way forward. It was an enriching conversation, and I now have much more confidence moving forward in what already feels like a true partnership.
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Marco Rose profile picture
Marco Rose
59 days ago
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Would definitely recommend Trudi and Eric from SBAAS, always super friendly! They have assisted me with book keeping services and implementing systems within my business. Would give 6 stars if i could!
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Alysia profile picture
Alysia
89 days ago
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When I was looking to start my disability support business, I came across SBAAS and had the absolute pleasure of working with Eric and Trudi. They were genuinely so lovely from day one. They went above and beyond for me in every way and I honestly couldn’t recommend them enough! I always felt so supported and like I had people in my corner who actually cared about what I was trying to build. They were super easy to talk to, really patient and took the time to understand my vision and what I wanted my business to look like. Nothing ever felt rushed or transactional. Even now, I still feel like I could reach out if I needed help or had questions and they’d be more than happy to help. I'm so grateful for them and everything they did to help me get started. Thank you Eric and Trudi!
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Family Aquatics profile picture
Family Aquatics
96 days ago
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This is a man with a heart and integrity I would recommend Eric to support any business His experience and knowledge know no bounds My business needed his help, and he has gone way above my expectations
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Hue Marie Sean
98 days ago
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As a startup social enterprise, our team of three had never built a business together before, so having the support of Eric and Trudi Allgood from SBAAS has been invaluable. From business planning, policies and procedures through to bookkeeping support and strategic advice, they've helped us put the right foundations in place for sustainable growth. What we love most is that they don't just give advice—they keep us accountable and focused on moving forward. Many of the things we've struggled with as a new business were second nature to them, and their guidance has saved us countless hours, mistakes and headaches. As sponsors and supporters of our community art gallery, they've also been incredibly generous with their time and encouragement. It's clear they genuinely care about helping small businesses succeed. We're incredibly grateful for their support and would highly recommend SBAAS to any business owner looking for experienced advisors who truly have your best interests at heart.
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Abraham Love profile picture
Abraham Love
104 days ago
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Great people, always ready to help. They have really taken the stress off the business
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Tamsin Jefferies profile picture
Tamsin Jefferies
104 days ago
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Eric was fantastic to work with throughout the process of developing our policy for working with schools. His knowledge and expertise in this area were evident from the outset, and he was able to explain requirements clearly and provide practical guidance that made the process much easier to navigate. Eric took the time to understand our business, answer our questions, and ensure we had a policy that was both compliant and fit for purpose. I appreciated his professionalism, responsiveness, and willingness to share his knowledge. I would highly recommend Eric to any organisation looking for expert advice and support in this area. Thank you again for your assistance, Eric.
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Patrick Haubenreisser profile picture
Patrick Haubenreisser
105 days ago
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I use SBAAS now for a while and thanks to their help i see light at the end of the tunnel again. Would not be where i am now without them.
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Amie Sewell profile picture
Amie Sewell
172 days ago
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Eric has an exceptional ability to quickly understand the brief, cut through complexity, and take decisive action. As a family-run business navigating a very stressful operational reform to align with licensing regulations, his guidance brought immediate clarity and calm. He provided clear, practical instruction and moved quickly, helping us see a structured path forward when things felt overwhelming. Thanks to his expertise and responsiveness, we were able to implement the required changes efficiently and achieve approval far quicker than expected. I would highly recommend Eric and SBAAS to any small or family-run business needing strong commercial support during complex or high-pressure situations.
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Jason profile picture
Jason
272 days ago
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Yet another business sending spam. Let's cut to the chase. - No, I have never had a "relationship" with you. - Yes, I have reported to ACMA. - No, I'm not going to unsubscribe. You can't just add me to your spam list and expect me to do the work because you are taking the spam route. - Yes, I have reported you to your mailing list provider, "Constant Contact" - Yes I do give low reviews to all of the spamming businesses that email me. - Don't reply with how much you value privacy etc etc. Just don't spam me. - Eric, you hold yourself out to be a "sort-after speaker", and A visionary leader". Maybe a bit less reliance on spam marketing?

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