Mastering Complexity: The Iplex Journey to Smarter SKU Management
Our Managing Director, Eric Allgood, collaborated with Iplex to deliver a thorough review and optimisation of their SKU management processes. This project exemplified how targeted expertise can simplify complex operations, enhance governance, and set the foundation for sustainable growth.
Context and Opportunities
As a recognised leader in manufacturing and distribution, Iplex operates across diverse business models, including wholesale and project-based supply. Each model brings unique demands, particularly in managing extensive product lifecycles and meeting dynamic market requirements. Recognising these challenges as opportunities for improvement, Iplex demonstrated its commitment to innovation, quality, and operational excellence by embarking on this project.
Strategic Approach
Eric Allgood brought his governance, compliance, and risk management expertise to the project, ensuring a solutions-driven approach aligned with Iplex’s operational and strategic objectives. With a focus on collaboration and actionable outcomes, the project was structured to build on Iplex’s existing strengths while addressing key areas for improvement.
- Stakeholder Engagement
Eric conducted over 20 in-depth interviews and facilitated workshops with Iplex’s leadership and staff. This inclusive process ensured that insights from all levels of the organisation informed the project’s direction. Iplex’s proactive engagement reflected its commitment to fostering a culture of continuous improvement and accountability. - Process Mapping and Insights
By mapping SKU management workflows from customer inquiries to end-of-life decisions, Eric identified opportunities to streamline processes and align operations with Iplex’s dual business models. This detailed analysis uncovered efficiencies that supported both wholesale and project-based supply chains. - Governance Framework Development
Leveraging his extensive experience in risk management and organisational compliance, Eric designed a governance framework tailored to Iplex’s complex operations. Recommendations included structured SKU rationalisation processes, enhanced risk mitigation strategies, and clear departmental roles and responsibilities. These measures were aimed at ensuring operational efficiency and compliance with regulatory standards.
Cultural Alignment
Recognising the importance of organisational culture, Eric facilitated workshops and collaborative exercises to strengthen innovation and accountability across Iplex’s teams. These efforts empowered staff and aligned their focus with the company’s strategic goals.
Tangible Outcomes
This partnership delivered meaningful and enduring results for Iplex, demonstrating the value of combining internal commitment with external expertise:
- Enhanced Efficiency
Streamlined SKU workflows reduced estimation times and improved responsiveness, enabling Iplex to effectively meet customer demands. - Stronger Governance
The introduction of a governance framework provided greater alignment with industry standards, mitigating risks and reinforcing accountability. - Strategic Alignment
Clear and structured processes positioned Iplex to manage the complexities of its operations, ensuring seamless service delivery across both wholesale and project-based models. - Empowered Teams
By involving staff throughout the project, Iplex strengthened collaboration and ownership, building a solid foundation for future innovation and growth.
A Model for Success
This project highlighted the strength of Iplex’s proactive approach and its dedication to operational excellence. Through the expertise provided by Eric Allgood, Iplex successfully transformed challenges into opportunities, reinforcing their leadership in the industry and their commitment to continuous improvement.
Please Note:
SBAAS undertook this project through HCi, a third-party technical writing and temporary placement company. Eric Allgood, an SBAAS consultant with extensive experience in governance, compliance, risk management, and business strategy, was placed with Iplex to deliver this work.
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