We Help Get Your Results

Boost your business potential with tailored strategies, expert consultation, and hands-on assistance designed for your success.

Empowering Australian Small Businesses for Success

At SBAAS, we understand the unique challenges faced by start-ups, sole traders, and businesses with up to 20 staff. These small enterprises comprise 97% of all Australian businesses, yet they are often overlooked. We are here to change that by providing the support and expertise needed for your business to thrive.

Proven Support During the Pandemic and Beyond

During the COVID-19 pandemic, SBAAS played a pivotal role in supporting businesses of all sizes and industries through a government-contracted call centre. We assisted enterprises—commercial and not-for-profit alike—in navigating the unprecedented challenges of the pandemic. This included guiding businesses in accessing government assistance, resolving industrial relations issues, and pivoting strategies to adapt to a rapidly changing environment.

For instance, we helped a Registered Training Organisation (RTO) expand its operations into a new state, enabling them to offer their services to a broader market despite the uncertainties of the pandemic. In the hospitality sector, we worked with businesses to transform their service models, such as adapting to takeaway and delivery options. These changes not only helped them survive during the crisis but also set them up for ongoing profitability in a post-pandemic world. These examples highlight SBAAS’s ability to provide impactful, tailored solutions that deliver both immediate and lasting benefits.

More Than Crisis Management: Building Long-Term Success

At SBAAS, our expertise goes far beyond crisis support. We are dedicated to helping our clients achieve long-term growth and resilience by focusing on key areas of business improvement:

Financial Knowledge and Decision-Making: We empower business owners with the confidence and skills to understand their finances, make informed decisions, and boost profitability.
Strategic Planning: We help create realistic and actionable strategies tailored to your unique goals and circumstances.
Improved Efficiencies: By streamlining processes and eliminating inefficiencies, we enable businesses to maximise resources and increase productivity.
Risk Management: SBAAS assists in identifying potential risks and implementing effective strategies to mitigate them, ensuring stability and growth.
Culture and Brand Alignment: We guide businesses in developing a positive workplace culture and aligning their brand with their core values, enhancing both employee satisfaction and customer loyalty.

These comprehensive services are delivered with a collaborative approach, ensuring that each solution is tailored to your specific needs. At SBAAS, we don’t just solve problems; we build stronger businesses by equipping you with the skills, knowledge, and strategies to lead with confidence.

Strategic Insights for Sustainable Growth

Your business has excellent potential; we’re here to help you unlock it. Our coaching covers leadership development, strategic planning, operational efficiency, and financial management. We work closely with you to develop a strategy that aligns with your vision and helps your business grow. Our advice is clear, actionable, and tailored to your needs, ensuring you make informed decisions that lead to success.

Tailored Business Coaching for Small Enterprises

At SBAAS, we don’t believe in a one-size-fits-all approach. We know that every business is unique. That’s why we don’t have a system we push our clients into. Instead, we listen to what you want and need from your business. We aim to understand your vision and provide clear, practical advice to help you achieve it. Whether you’re just starting or ready to scale, our coaching services are designed to meet your individual goals. We focus on strategic insights, operational guidance, and leadership development to drive sustainable growth.

Advocating for Small Business
in Government Policy

Our commitment to small businesses goes beyond coaching. We use the experiences of our clients to advocate for better government policies. Our managing director is part of the Small Business Association of Australia team, which has written and advocated for the Small Business Charter, which is now part of Queensland Government policy. We ensure that small businesses’ needs are heard and addressed at the highest levels.

Proven Expertise in
Crisis Management

During the COVID-19 pandemic, SBAAS stepped up to support small businesses. We acted as a call centre, helping remote and regional enterprises navigate the challenges. We guided pivoting strategies, accessing government funding, and offering Industrial Relations and Human Resource advice. We also assisted with securing payment plans from suppliers, ensuring businesses could survive and continue to operate during tough times.

Watch our presentation at the Central Queensland Disaster Summit here

Why Choose Us

We are passionate about helping small businesses succeed. Our team brings deep expertise in business strategy, leadership development, financial management, and operational efficiency. We are not just advisers but partners in your journey to success. Our coaching is about more than advice—building a relationship that delivers actual results.

Take the Next Step

Your business deserves the best chance at success. Contact SBAAS today to see how our tailored business coaching can help you achieve your goals. Whether you want to improve leadership skills, streamline operations, or develop a solid business strategy, we support you.

Call now to schedule a consultation and start your journey towards a prosperous future for your business. Alternatively, arrange a call back at a time that suits you below.

FAQs

What is business coaching?

Business coaching is a personalised service that provides expert guidance to help business owners improve their operations, strategies, and outcomes. A business coach works with you to identify challenges, set clear goals, and create actionable plans to achieve success.

This isn’t just advice—it’s a collaborative process that builds your skills, boosts confidence, and helps you unlock your business’s full potential. Whether you’re a sole trader or managing a small team, coaching offers practical solutions tailored to your needs.

How does SBAAS differ from other coaching providers?

SBAAS stands out due to our extensive experience and commitment to small businesses. We’ve helped businesses across diverse industries, including during the COVID-19 pandemic, when we operated a government-contracted call centre to support enterprises of all sizes.

Our expertise spans pivoting strategies, navigating government assistance, and resolving industrial relations issues. We tailor our coaching to your unique goals, ensuring practical, impactful solutions that deliver lasting results.

Is business coaching suitable for start-ups?

Absolutely. Business coaching is ideal for start-ups as it helps lay a strong foundation for growth.

At SBAAS, we guide you through essential steps like creating a business plan, identifying your target audience, and developing marketing strategies.

With our support, you’ll avoid common mistakes and gain the clarity and confidence needed to turn your ideas into a thriving enterprise.

Can business coaching help if my business is already successful?

Yes, even successful businesses benefit from coaching. SBAAS helps you identify new opportunities, streamline operations, and plan for sustainable growth.

Our approach ensures you continue to thrive while preparing for future challenges. Coaching isn’t just about fixing problems—it’s about reaching new heights and staying ahead in a competitive market.

How long does business coaching take?

The duration depends on your goals and challenges. Some improvements, like time management or marketing strategies, show results quickly, while larger goals may take months.

At SBAAS, we focus on sustainable, long-term success. Through regular sessions, we provide guidance, accountability, and tailored solutions, ensuring steady progress that builds lasting outcomes.

How do I get started with SBAAS coaching?

Getting started is easy. Contact SBAAS to discuss your needs, and we’ll match you with a coach who understands your industry and goals.

We begin with an initial consultation to assess your challenges and create a tailored plan. From there, we’ll work closely with you to unlock your business’s potential and ensure long-term success.

What industries does SBAAS work with?

SBAAS works with a wide range of industries, from trades and hospitality to professional services and not-for-profits.

We’ve supported businesses in city, regional, and remote areas.

Our expertise spans all sectors, ensuring tailored, practical solutions for every challenge. No matter your industry, SBAAS is equipped to help you succeed.

How much does business coaching cost?

Business coaching is an investment in your success. Costs vary based on your needs and session frequency, but at SBAAS, we focus on delivering value.

By avoiding costly mistakes, improving efficiency, and boosting profits, coaching often pays for itself. We work with you to ensure our services fit your budget while delivering measurable results.

What happens in a business coaching session?

Each session is tailored to your needs. Your coach listens to your challenges, helps you set goals, and provides actionable strategies.

For example, we might refine your marketing plan, review your finances, or address operational inefficiencies. Sessions are collaborative, offering guidance and accountability to ensure you stay on track and make meaningful progress.

How is coaching different from consulting?

Consultants provide specific solutions and may even implement them for you. Business coaching is more collaborative, helping you uncover your own solutions with expert guidance.

A coach focuses on developing your skills, ensuring you can navigate challenges confidently. At SBAAS, we empower you to lead your business effectively, not just solve immediate problems.

Can SBAAS help my not-for-profit organisation?

Yes, SBAAS works extensively with not-for-profits. During the COVID-19 pandemic, we supported non-profits of all sizes, helping them navigate government assistance, pivot strategies, and address operational challenges.

We understand the unique needs of not-for-profits and provide tailored guidance to help you achieve your mission effectively and sustainably.

Why choose SBAAS for my business coaching needs?

SBAAS combines real-world experience, advocacy for small businesses, and a proven track record of success. We’ve supported businesses during challenging times, such as the pandemic, through government contracts and hands-on guidance.

Our coaching is personalised, practical, and focused on delivering measurable results. With SBAAS, you gain a partner committed to your growth.