End to end payroll redesign for Vanguard Health.
Faster pay runs, fewer errors, stronger control.
Vanguard Health, a prominent labour-hire company in the medical sector, faced mounting challenges with payroll errors and invoicing inconsistencies. With over 200 temporary staff working under multiple agreements, their existing payroll system couldn’t keep up.
These issues jeopardised contracts and strained client relationships. By implementing a tailored solution, we eliminated errors, restored compliance, and positioned Vanguard Health as a preferred supplier for state health systems.
Here, we will follow how Trudi’s management, strategy and innovation turned their payroll nightmare into a powerful success story.
Vanguard Health managed over 200 medical professionals on temporary contracts, each with varying pay conditions depending on location and client agreements. Their payroll system failed to reflect these variations, leading to accurate:
The root cause was clear: their outdated system couldn’t handle the complexity of multiple agreements. Vanguard Health’s growth and reputation were on the line without a solution.
To resolve these challenges, we implemented a customised solution that addressed every aspect of Vanguard Health’s payroll process:
Key Milestones
Innovative Approaches
Process Optimisation: Streamlined invoicing and reporting for greater transparency with clients.
The results were transformative:
Client Feedback
“This solution has completely transformed our payroll process. Errors are a thing of the past, and we’re now proud to be a preferred supplier for state health systems.”
Supporting Visuals
This project highlights our ability to deliver tailored, scalable solutions that drive organisational success. Vanguard Health has a payroll system built for growth, ensuring they can handle workforce complexities as they expand. More importantly, the trust regained with clients secures their position as leaders in labour-hire for the medical sector.
Key Takeaways
Vanguard Health’s story is a testament to the power of innovative problem-solving. By addressing payroll complexities, we helped them achieve operational excellence, secure their reputation, and unlock future growth. If payroll challenges are holding your business back, contact us today or click here to book a free online consultation and start your transformation.
Chief Commercial Officer
SBAAS
Trudi Allgood, Chief Commercial Officer, is a seasoned leader passionate about empowering organisations to achieve operational excellence. With decades of experience across labour hire, property management, and consulting, Trudi has built a reputation for solving complex challenges, delivering measurable results, and fostering long-term growth for her clients.
SBAAS excels through Trudi’s commitment to helping businesses of all sizes streamline operations, enhance compliance, and unlock their potential. From navigating intricate payroll systems to delivering tailored financial and governance solutions, Trudi’s expertise spans the entire spectrum of business management. Her ability to balance strategic vision with practical solutions has earned her the trust of government agencies, not-for-profits, and commercial enterprises across Australia.
Trudi’s leadership has consistently driven transformational outcomes for organisations:
Trudi’s approach is rooted in a deep understanding of the unique challenges faced by small and medium-sized enterprises. Whether it’s resolving payroll inaccuracies, ensuring compliance with Fair Work regulations, or automating financial workflows, she tailors her solutions to meet the specific needs of her clients. Her collaborative leadership style and focus on stakeholder engagement ensure sustainable outcomes that drive long-term success.
A Leader Who Inspires
As the driving force behind SBAAS, Trudi is more than just a consultant—she’s a trusted partner for businesses seeking to grow, adapt, and thrive. Her ability to simplify complex systems, mitigate risk, and foster operational efficiency is matched only by her passion for helping others succeed.
Trudi is BAS registered and holds a Diploma of Business (Operations), a Certificate IV in Accounting and Bookkeeping, and numerous professional development certifications. Her dedication to lifelong learning ensures that SBAAS remains at the forefront of best practices in governance, compliance, and operational excellence.
At SBAAS, we provide clear advice and practical solutions to help your small business succeed. Whether you are starting a new venture or improving your current operations, our expert consultants are here to guide you.
We assess your business needs, identify opportunities for improvement, and implement strategies that drive growth and increase efficiency. Our services focus on delivering results that matter to your business.
Our Services:
Our goal is simple: to help you overcome challenges and build a strong foundation for your business’s future.
At SBAAS, we focus on delivering clear, practical solutions that produce real results. Our experienced team works closely with you to understand your business challenges and goals. We provide advice that is easy to apply and helps your business grow efficiently.
Choose SBAAS for the support you can trust. We focus on what matters most—helping your business succeed.
Lisa Israel2025-06-14Trustindex verifies that the original source of the review is Google. Eric and Team go above and beyond. They do an excellent job with researching to get everything that is legally required for Policies and QMS. Would recommend them them to everyone especially all the bookkeepers and accountants. Thank you guys, and extreme job. Love you work as always. 😀 Kendall Seddon2024-12-16Trustindex verifies that the original source of the review is Google. Extremely professional and far exceeded by expectations. I will definitely be using their services again and highly recommend them. They have a spirit of excellence in everything they do which shines through when dealing with them. CH强生2024-11-27Trustindex verifies that the original source of the review is Google. Impressive consulting experience! The team is highly professional, with a hands-on approach that adds real value. Their dedication and expertise truly stand out. Highly recommended! Jonathan McKinnon2024-11-11Trustindex verifies that the original source of the review is Google. Super knowledgable company that provides great advice and support for small business. Super friendly, highly recommend. Jade Kennedy2024-11-08Trustindex verifies that the original source of the review is Google. As a new business owner, I recognised the value in seeking a business coach to help me achieve significant goals. After a disappointing experience with a previous coach, I was initially hesitant to try again. However, after seeing SBAAS's complimentary action plan, I thought there was no harm in investigating. Eric quickly identified gaps in my systems, and through a few targeted adjustments, I saw an immediate increase in both leads and sales. These changes also improved profitability—highlighting a major issue I hadn’t been aware of, as my previous coach’s guidance had me working for less than $7 per hour! I look forward to continuing working with Eric.
Small business consulting is a professional service where experienced consultants provide strategic advice, guidance, and support to help small businesses improve their performance. Consultants analyse your current operations, identify areas for improvement, and recommend solutions to help you achieve your business objectives. Consulting aims to provide business owners with expert insights that can enhance productivity, profitability, and long-term growth.
Consultants may work on various services, including business planning, marketing strategy, financial forecasting, operations management, and risk management. By collaborating with a consultant, you can access expert advice that may be too costly or complex to develop in-house.
The most needed types of consulting for small businesses generally fall into these categories:
Choosing the right type of consulting will depend on your specific business challenges and growth objectives.
The cost of a business consultant varies depending on the scope of the project, the consultant’s experience, and the duration of the engagement. Fees can range from hourly rates to fixed project prices. Discussing your needs with a consultant to get a tailored quote that aligns with your budget is essential.
Consultants should have relevant qualifications in business, law, finance, or related fields. Equally important is their experience; a good consultant should have a proven track record of helping businesses achieve their goals, with expertise and a deep understanding of your challenges.
Business consultants analyse a company’s operations, identify areas for improvement, and provide actionable recommendations. They may assist with business strategy, market positioning, process optimisation, financial management, etc. Their role is to guide businesses towards achieving their objectives with expertise and practical solutions.
One potential disadvantage is the cost, which can be significant for small businesses. Additionally, if a consultant doesn’t fully understand your business or industry, their recommendations may not be practical. Choosing a consultant with the right expertise and a clear understanding of your goals.
You should consider hiring a small business consultant when you need specialised knowledge, a fresh perspective, or assistance with achieving specific business goals. Here are a few signs that it may be time to bring in a consultant:
A consultant can help you tackle these challenges effectively, allowing you to focus on what you do best while they handle the complexities.
Choosing the right business consultant for your small business is crucial for success. Here are some factors to consider:
By taking the time to find the right consultant, you can ensure that your business will receive the expert support it needs to succeed.
Hiring a business consultant is often worth the investment, as they bring specialised knowledge and an outside perspective that can significantly improve performance, efficiency, and profitability. Their expertise can help you avoid costly mistakes and ensure your business is on the right path.
Consultants should avoid making decisions without thoroughly understanding your business, imposing their solutions without collaboration, or focusing solely on short-term gains at the expense of long-term sustainability. A good consultant works with you, not just for you.
Small businesses and non-profits often need more resources and tight budgets. Consultants provide the expertise required to overcome these challenges, offering strategies for growth, efficiency, and sustainability. They help organisations focus on their core missions while ensuring compliance and operational success
A bad consultant lacks relevant experience, fails to listen to client needs, and offers generic solutions that don’t fit the business’s specific challenges. Poor communication, lack of follow-through, and one who prioritises short-term revenue gains over the long-term health of your business. By focusing solely on boosting profits, they may neglect other critical aspects of your operation, such as risk management, compliance, and sustainable growth. This narrow approach can put your business at significant risk, as it fails to address the interconnected challenges that must be managed to ensure lasting success. A good consultant takes a holistic approach, considering all facets of your business to deliver balanced, sustainable results that support your long-term goals.
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