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May, 21
The Power of Listening: Transforming Business and Relationships
Listening, a critical skill often overlooked, is vital in business, leadership, sales, and counseling. It builds trust, fosters innovation, and ensures customer and employee satisfaction. Real listening involves understanding the subtleties of communication and responding appropriately. In business, it means engaging with clients, employees, and stakeholders to truly understand their needs and perspectives, leading to better decision-making and more effective solutions.